Discover the framework, read insight, and use free online tools to inspire action
Read up on our posts and take advantage of our online tools to help you simplify your expertise into a clear, compelling, actionable vision, and build the relevance to reach the right people, the trust to motivate action, and the leadership to create momentum
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Expert framework
Read about improving relevance, trust, and influence
Expert framework
Explore the principles of reaching the right people with what matters to them, motivating them to take action, and building your momentum. Break each principle down into elements for you to apply to your own expertise, and choose actions to move you forward.
Connect with and influence your target audience to take the action you want, using insight, strategic positioning, and accurate messaging. You should know who values what you deliver and what their priorities are. Invest in these foundations for your engagement to be strategic and effective.
Knowing the challenges and aspirations of your clients – and how you help solve them – will help you invest in the right path forward. It should clarify the true value you provide and what sets you apart in their eyes. Insight into the benefits you actually deliver helps you focus your work to gain more productive opportunities.
A smart strategic position addresses your ideal customer’s priority problem with your key strengths to move you forward. It should achieve product-market fit through clear assessment of your value, natural demand, and your business strategy. An accurate strategic position helps ensure the work you invest will be effective and profitable.
Your message is your defining headline that helps you outperform other contenders, obscurity, and indifference. An effective message should be a refinement of your perspective, tailored to effectively connect, engage, and influence. A message that resonates with your target audience is more likely to get attention, earn the chance to convey your information, and prompt action.
Inspire more people to work with you by qualifying for consideration, responding to their needs, and introducing your unique solutions. Your expert framework should demonstrate authority, support flexibility, and offer a service model. A smart framework will support you to win and help your client, and move you forward.
Demonstrate your value with key principles that enhance your headline message and set you apart. Your principles should directly address the main challenges for your ideal client or customer, from your perspective. Well-chosen principles will make you more relevant to the right people and elevate your credibility.
Your unique framework organizes and illustrates your comprehensive expertise, by expanding on your principles with supporting elements. Your framework should cohesively convey your service model, and help you respond to diverse problems by introducing its most relevant element. A unified, responsive framework will demonstrate your authority, build credibility, and provide flexibility.
Publishing content puts you and your unique perspective in front of your target audience. Your content should convey your headline message, its supporting principles, and their elements, in formats tailored for the publication platform. Well-written content enables your network to engage with your perspective, share your expertise with their networks, and open new channels for insight and opportunities.
Momentum means using your past successes and their benefits to create more opportunities on your own terms. Effective momentum should develop your network into active supporters who help you gain opportunities that promote your perspective. Establishing momentum creates an engagement millwheel that works on your behalf.
Publishing examples and case studies of your methodology validates your unique perspective. Shared validation should showcase real-world success stories of people who used your approach. Meaningful validation promotes persuasive social proof of your methodology and its effectiveness.
A network that endorses and shares how your approach has helped them, and can help others, is valuable social proof. Your clients and network should be carefully fostered to share their experience with you and your approach. A motivated community will work on your behalf to grow your profile and authority.
Greater profile will bring more opportunities, many of which won’t be aligned with your approach. Your activities should directly contribute to your vision, strategy, and community. Working exclusively on aligned opportunities will build and reinforce your authority.
Expertise kit
Explore insight into leadership and best practice communication to connect with more of your ideal audience, engage them as partners, and activate your community of supporters
Creativity sets your communication apart by grabbing more attention and earning more opportunity to convince
Creativity developed without objectives and parameters isn’t effective communication, it’s art
Ensure your creative meets business, technology, and taste criteria to be effective
A doctor of cognitive neuroscience writes that doing what matters to you and gives you a sense of purpose and direction, increases feelings of fulfilment, benefits your health, and even helps you live longer. Leaning in to your unique expertise can provide intrinsic, as well as material, rewards.
Connect with more of the right people and incentivise them to choose you over your competition
Help shoppers recognize you as the right choice, with a logo that accurately conveys your suitability
Define key characteristics of your product or service to accurately direct your logo design
Examples of impact
Explore cases of experts who have simplified their expertise to be clear, compelling, and actionable
Briefed to bring Victoria State Government’s new Renewable Energy Action Plan to life, Matter helped announce Melbourne trams being powered by new renewable energy investment with a bold advertising wrap and explanatory animated video
Briefed to convey Victoria State Government’s commitment to transforming to a renewable, affordable, reliable energy system, Matter designed an identity and visual system that conveyed the steps to sustainability, with principles to guide stakeholders and the community through the actions
Matter designed the policy leadership suite and update instalments for Victoria State Government’s roadmap to electrification and a renewable energy future, putting energy consumers at the heart of the transition
Matter is expert at designing dashboards, reports, and publications that convey transparency, authority, and professionalism at a glance. Share improvement with continuity and remain compliant with brand-aligned, accessible design, including clear information hierarchy for easy navigation, comprehension, and reference.
Animated explanatory videos make it easy for your community to share your story. Matter specializes in turning complex strategies into simple, compelling, and achievable ideas, with an extra dimension. Our animated videos are perfect for sharing on social media, where they get lots of attention.
Matter designs community engagement brochures for Victoria State Government Conservation Regulator, which we also publish online as accessible web articles to vic.gov.au, ensuring greater impact, public availability, and fulfilment of government digital policy
